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When your drains are clogged or your pipes are leaking, it can certainly feel like your home is in danger. But while these events have a sense of urgency, it can be tough to know whether or not to call an emergency plumbing professional. To help consumers gain a better idea of when to call for help, McGuire Plumbing & Heating in New London County, CT, offers a few tips on how to identify–and handle–these situations. 

How to Handle a Plumbing Crises 

1. When to Call for Normal Plumbing Repairs

plumbingAt the first sign of trouble, you should immediately pinpoint where the problem is coming from and find the nearest water shut-off valve. Valves are typically found along pipes, beneath sinks, or behind toilets. Once you shut this off, the flow of water should be stopped–although any outlets the pipe serves will remain out-of-order.

After you take these steps, you can determine whether or not you need that source of water overnight. If the outlet isn’t needed and you can prevent further damage, you can wait to call your plumber during regular business hours to avoid higher emergency service rates.  

2. When to Call Your Utility Provider

In some cases, it might not be appropriate to call a professional plumber–even if it is an emergency. Problems with water and sewer lines–particularly those outside of your house–may be the responsibility of your utility company or local municipality. If you notice water spraying from the ground, seeping sewage, or another utility service issue, call your provider immediately to report the problem. If the issue is their responsibility, they will arrange to have repairs made.

3. When to Call an Emergency Plumber

If your situation doesn’t fit the above criteria, you might have an emergency on your hands. Generally, you should call a 24-hour plumber if you can’t tell where the problem is coming from or are unable to stop the water flow. A frozen pipe that bursts or a major leak coming from within a wall are examples. 

Whether you’re experiencing a minor pipe problem or are in the midst of an emergency, the professionals at McGuire Plumbing & Heating are ready to help. Serving New London County, CT, for more than three decades, this team has the expertise and resources necessary to detect problems fast and provide reliable plumbing solutions. Beyond repairs, these specialists also tackle larger plumbing projects with precision, including bathroom remodels and sewer line installation. Learn more about their abilities online or call (860) 376-3388 to request service from a friendly technician.

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