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Plumbing problems can be complicated, overwhelming, and incredibly messy—which is why most homeowners don’t feel comfortable tackling repairs on their own. Unfortunately, it isn’t always easy to narrow down the long list of professionals to those who provide quality services, which is why you need to know what to look for in a plumber. Here are three things you should do first to help you to find the right expert for the job.  

3 Things to Do Before You Hire a Plumber

1. Get Several Estimates

plumberEvery plumber calculates estimates a little differently, which is why you should take the time to get multiple quotes for the repairs you need. For example, one plumber might charge a flat fee, while another may add up the cost of the parts and estimate the amount of time the job will take. By getting multiple quotes, you can compare rates side by side—while also getting a feel for how different companies conduct business.

2. Check Customer Reviews

After you have an idea of who you want to work with, read their online customer reviews. You can learn a lot about a plumber’s processes, prices, and preferences by reading what other people have to say about their experiences. Keep in mind customers are more likely to comment if they had a negative experience, so pay attention to the number of reviews the plumber has. If they have thousands of comments and an overall positive score, but the past few reviews have been poor, they might do great work but may have encountered a grumpy customer or two recently.

3. Ask About Hypotheticals

Talk with plumbers about how they handle sudden emergencies or discoveries during the job. For example, how do they calculate charges if they discover other damage along the way, or how often do they run late on project timelines? By talking with your professional about how they handle different situations, you can get a better feel for their level of organization.  

 

If you need help with your plumbing, contact James Carboni Plumbing & Heating in North Franklin, CT. In addition to having a demonstrated commitment to customer service and years of experience, these plumbers are dedicated to offering low-cost services and cleaning up after themselves. For more information, visit them online or call (860) 642-7847.

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