When you think of personal safety, it’s unlikely the quality of the windows in your home and car comes to mind. However, it’s because of strong glass that you enjoy consistent protection from harsh outdoor conditions. When the need for glass and window repairs suddenly arises, then, it’s imperative to work with a company you can trust. 

Below are three criteria to look for:

• Insurance: Any glass and window repair company worth its salt will be able to show proof of licensure and insurance before you hire them. Insurance protects you from liability if there is an accident while the technician is providing service so you’re not stuck with major costs and medical bills. A license shows they are in compliance with the state regulations on training and qualifications.
• References: Few things are as telling as a past client’s review. To start, research the company online. Look for reviews that mention their timeliness, availability, and ease of communication. If you want to take an extra step, reach out directly to a list of references from the company themselves. Ask them about their experience as a whole: whether or not the technician was friendly and communicative, whether they adhered to their initial price estimate, and if the job was completed on time. 
• Materials: Quality glass and window repair jobs start with quality materials. The right company will be transparent and forthcoming about the materials they use and the tools that help them through each job. They should be able to explain to you why they chose to work with the supplies they have and communicate the benefits of their techniques.

When it comes to replacing the glass in your home and vehicle, it pays to know who you’re working with. In Rochester, NY, Genesee Glass & Mirror has become the go-to name for everything from windshield chips to glass-related water leaks. With a focus on high-quality materials and expert craftsmanship, these trained technicians make every effort to ensure quality from start to finish. For more information about their glass and window repair services, visit them online, or call a representative at (585) 621-3580.